It’s Hilary here from Uniblue – did you contact our technical support team? They will be able to help you: http://www.uniblue.com/support/ticket/

Regards
Hilary

I could not get rid of Uniblue once I tried the “free” scan, so I bought it. It slowed my computer severely (I think it’s secretly spyware). I was then able to uninstall it and replaced it with Registry Mechanic, which takes just a few minutes backup, scan and repair the registry. It has a resident monitor that can be turned off if it slows your system. Mine is off.

All in all, if you are going to mess with your registry, you should buy a program that has NO negative reviews. Conversely, you should find one that has nothing but glowing reviews. Registry Mechanic works fine for me. Uniblue sucked!

It’s Hilary here from Uniblue. I am the only person from Uniblue who has posted anything on this site about our products (see my post above). When I do, it’s to help readers and I fully identify myself as being from Uniblue. If anyone has any questions, please email me: hilaryr@uniblue.net or create a support ticket here: http://www.uniblue.com/support/ticket/

Thanks
Hilary

The only registry optimization tool that I have used, and still use as a first step, that did not damage the registry in some way is Ashampoo’s Win Optimizer. Wisely, it only detects and displays registry entries for programs that no longer exist on the machine or that have been uninstalled and reinstalled to a different directory.

Before using Win Optimizer, I make sure that the registry has been backed up and that WIn Optimizer is set to make a backup of the registry before doing anything.

After using Win Optimizer, I do two searches of the registry through Regedit: one for the name of the developer, checking each entry for references to the software I’ve just uninstalled; and the second search for the name of the software. I delete the entries that come up in the searches, then I check the obvious locations for entries that the searches might have missed. When that’s done, I close the registry and reboot. So far, I have had not adverse reactions by using that method.

If the registry entries are removed at the time the application is removed, then you don’t get the buildup of useless registry entries that accumulate over time. Consequently, you never have to use a bogus piece of crap software like Uniblue.

In Win Optimizer’s defense, it doesn’t try to take over the machine, doesn’t INSIST upon running automatically on reboot (there’s no reason for a registry optimizer or cleaner to run either automatically OR on reboot), and it does, simply and safely, exactly what the name implies: it optimizes Windows by searching for, displaying for user confirmation, and deleting at the user’s command orphaned and otherwise useless registry entries. It also makes a backup copy of the entire registry and saves that backup to a location of the user’s choosing.

As stated previously, there is no reason why a registry editing/optimizing utility needs to or should run automatically upon reboot or run in the system tray unless it is to run after it has made registry changes in order to confirm that the machine is running ok before making the registry changes final and to automatically restore the registry back to its original state if things don’t go well. I don’t know of a registry cleaning application that does those things, though; so what’s the point of running constantly?

Just because a utility program has a Microsoft certification doesn’t mean it’s a-ok. A lot of Microsoft’s software is not a-ok, but it still has Microsoft’s name on it. Some of Microsoft’s updates have done more harm to my system that any malware, Trojan, virus, or Worm has done to date. So, the Microsoft certification means little except that the developers have paid Microsoft for its “official” seal of approval. I’ll bet dollars to donuts that I could submit virtually any piece of crap software accompanied by a sizable monetary contribution and get a Microsoft certification. That’s just business politics at work, not quality workmanship.

If Uniblue works well for someone, then good for that person, but there seems to be a higher number of disgruntled users than there are satisfied customers, no matter what a report at this or that link might say. Facts are facts.

The good news about Uniblue’s damage is that if there’s a clean backup of the pre-Uniblue registry, then it can be restored and the problems caused by Uniblue disappear, for the most part. The problems that remain after restoring the registry, unfortunately, could be persistent if Uniblue deleted files off the hard drive in addition to deleting important registry entries.

I don’t trust programs that try to take over the computer and insist upon running “automatically” full time for no good reason.

Finally had to re-install Windows. I lost some apps in the process.

Don’t use this piece of crap. Save yourself time, money and your peace of mind.

I’m Hilary Rogers from Uniblue. I have read your comments with interest and would like to respond to some of the posts.

In no way are our products Trojans, worms or malware of any description.

We are aware that some users who utilized trial versions (free scans) had difficulty in uninstalling the software. This wasn’t intentional, and this was caused by the fact that the software was running in the System Tray when the user tried to delete the program. This wasn’t clear to many users, and, once alerted, we acted on it immediately. In response, we have developed a new feature which closes the program automatically when the user starts to uninstall. These free scans are diagnostic – RegistryBooster alerts the user to any potential problems in the registry.

The free scan’s intention is for users to evaluate their computer before purchasing the full product. It is marketed as a free scan, not a free “solution”. To evaluate the error fixing capabilities of Registry Booster we included 15 error fixes. It is understandable that if we gave away a free trial version which fixed all registry errors (even for a short period), then many people would see no point in purchasing the full product.

You can read some recent professional evaluations of the full version of RegistryBooster 2 here:
http://www.overclockersclub.com/reviews/unibluereg/
http://3d2f.com/smartreviews/0-419-registry-booster-speed-up-pc-the-right-way-read.shtml
http://www.tweaknews.net/reviews/uniblue_registrybooster2_review/

If customers decide to buy the full version and aren’t satisfied, then we offer a 30-day money-back guarantee.

If anyone has any other questions about RegistryBooster 2 then you can email me directly: hilaryr@uniblue.net

I hope that this information will clarify some of the issues, but if not, please get in touch