Difference Between DLL and EXE by matt on September 24, 2007
Q: What is the difference between an .EXE and a .DLL file?
A: DLL stands for dynamic-link library and is Microsoft’s implementation of a shared library. This means that many different programs can use this library to do their tasks making it easier on the programmers so that they do not have to keep reinventing the [...]
Purchasing Additional Office 2007 Licenses by elise on September 24, 2007
Q: If I already have Microsoft Office Professional 2007, is it possible to purchase just an additional license product key to install it on another computer?
A: It is possible to purchase additional licenses for Microsoft Products that you already own. They offer Volume Licensing options that allow you to purchase the number of licenses you [...]
Removing Prism Deploy by elise on September 23, 2007
Q: I recently acquired a laptop running Windows XP that belonged to a company network. I’m trying to clear the hard drive of any unnecessary programs, many of them company-specific, but I want to keep several of the standard programs. It appears that all of the programs were installed under “prism deploy” and I’m not [...]
Where Can I Find My ISP Logon and Mail Server Information? by elise on September 22, 2007
Q: How do I find out my mail server information, SMTP server information, username, and password? I am making an attempt to follow the prompts to get my outlook running.
A: Your ISP should have provided you with your username, password, mail server, and SMTP information when they came and installed your services. If they did [...]
Available Video Card Resolutions by elise on September 21, 2007
Q: I just set up my Philips 23″ LCD TV to use a monitor to my HP pavilion computer. The TV prompts me to use a display resolution of 1280 X 768. I checked all modes available in my computer and the closest I can get is 1024 x768. Is there any update I [...]
Computer Shuts Off Randomly by elise on September 21, 2007
Q: I have a computer running Windows XP and sometimes it just shuts itself off. When I restart it the system gives me the system was shut down improperly message. Any idea on how I can stop the computer from just shutting off on it’s own?
A: Before delving into the possible hardware issues that can [...]
Removing Personal Documents From A Second Hand PC by elise on September 20, 2007
Q: I was given a nice desktop running Windows XP and I would like to remove all the files associated with the previous owner like My Pictures, My Documents, etc. Is there an easy way to do this?
A: The best and safest way to configure your new computer would be to reformat the hard drive [...]
PC Restarts Maintenance and DVD Burning by elise on September 20, 2007
Q: Why does my computer, running Windows XP, restart every time I try to run a virus scan, disc cleanup, or burn a DVD?
A: If your PC is restarting itself every time you try to run a number of programs, Windows XP may be in need of serious maintenance or repair. Before trying anything drastic, [...]
What Do I Need To Set Up a Wireless Network? by elise on September 19, 2007
Q: I have a computer that runs Windows XP that I have had, but not used, for 4 years now. I have decided to start using the company and I also decided that I want to connect my computer to the internet without wires. My cable modem does not have wireless built in so is [...]
Printing to Default Printer Causes Reboot by elise on September 19, 2007
Q: My computer restarts every time I click “OK” to print. I have a Dell Precision 370, using Windows XP. This started after I was on my remote site and was using another printer as default. My printers are networked and the computer only restarts when I use my default printer.
A: If your PC is [...]