Recovering Data From A Failed Laptop Hard Drive

by on November 22, 2007

Q: I have a Dell Latitude D800 Laptop. This past weekend the hard drive failed without warning. I’ve removed and re-seated it but it still does not work. Is there any hope of saving the data that’s on it?

A: I am sorry to learn about your problem. Some or all of your data is probably still on the hard drive! But since the hard drive itself has failed, accessing those data will require the services of a highly skilled technician. Thus, the recovery procedure is likely to be expensive. Hard drive manufacturer Western Digital has a list of Data Recovery Partners that may be able to help you recover your data. Your situation is a reminder of the importance of having backups of critical computer files. There are several methods for doing backups that I would like to review with you and other readers:

  1. Burn your important files to CD or DVD
  2. Transfer your critical data to an external hard drive, memory card, or USB flash drive.
  3. Use a program such as Windows Backup and Restore Center (Windows Vista) or Time Machine (Mac OS X Leopard) to automate the backup process.

I wish you the best of luck recovering your data!

One Response to “Recovering Data From A Failed Laptop Hard Drive”

    I had a dell inspiron laptop and dude it was a dud. After 18 months of trouble with it they told me there was a cd sent with the computer that had a program on it to check all hardware for problems, when I ran it it said the hard drive and floppy were bad. Nice but out of warranty they said. Will never buy a dell again!