Radeon 9550 Will Not Run Direct3D Games

by on January 29, 2008

Q: I am trying to help my friend get his computer working with Direct3D games. It turns out someone installed a new graphics card on his computer recently and now these Direct3D games will not start anymore. When I run DXdiag, I get the following results.

Der blev ikke fundet nogen problemer.
Testresultater for DirectDraw: Alle test blev udført korrekt.
Testresultater for Direct3D 7: Fejl ved trinnet 8 (Opretter 3D-enhed): HRESULT = 0x80004005 (Der opstod en standardfejl)
Testresultater for Direct3D 8: Fejl ved trinnet 8 (Opretter 3D-enhed): HRESULT = 0x8876086c (fejlkode)
Testresultater for Direct3D 9: Fejl ved trinnet 8 (Opretter 3D-enhed): HRESULT = 0x8876086c (fejlkode)

Since you probably do not know Danish this is the translation.

Direct 3D is giving error codes.

The graphics card he now has in his computer is a ATI Radeon 9550 and I have downloaded the latest driver from ATI, which is 8-1_xp32_dd_ccc_wdm_enu_57717.exe but it did NOT help. I can run OpenGL games but not direct3D games.

A: You will want to try to uninstall your current driver and try using Catalyst 7.8:

The latest drivers apparently don’t work correctly with the 9550. Also make sure you’re running the latest version of DirectX 9c from Microsoft.