Windows Detected A Hard Disk Problem

by on February 21, 2008

Q: I have a Dell Inspiron 6400 and I have a pop up that says, “windows detected a hard disk problem” what should I do?

A: Hello. The first thing to do is to backup your hard drive, including any files, folders, and programs that you would need should your machine hard drive fail.

The next step I would try, since it is a Dell is to press F12 for the Boot Menu and then run the HDD Diagnostics to see if the system catches the problem.

If you did not find anything then I would recommend trying to run the Seagate Seatools for Windows.

One of these two programs should be able to diagnose what the problem is. Once you have a diagnosis and if you need further help please contact us again. If neither of these tools was able to give you a diagnosis then also let us know what operating system you have and we can start from there.