How come I receive error messages when trying to install iTunes 8?

by on January 1, 2009

Q: I currently have iTunes 7 and bought a new iPod for my wife which won’t work unless I have version 8. I am running XP and when I try to download iTunes 8, I receive the following error message:

There is a problem with this Windows Installer Package.
A program required for this install to complete could not be run.
Contact your support personnel or package vendor.

I have been to the Microsoft site and it tells me I have the current Installer package 3.2 (have also tried to download 4.5) and am unable to update the installer package. Also, will this fix delete my playlists?