How do I remove a flashing sign on my desktop saying I have a virus?

by on January 13, 2009

Q: When I first log on to my computer there is a flashing sign on my screen saying that I have a virus. It’s like the wallpaper. I tried to end the process with Task manager but nothing happens. Whenever I try to change the desktop background it wont let me do it. How do I remove that flashing Sign on my desktop?


8 Responses to “How do I remove a flashing sign on my desktop saying I have a virus?”
  1.  

    You may actually have a virus! Which antivirus software are you using?

     
  2.  

    All i have is AVG but i havent found anything with it.
    Antivirus 2009 used to just pop up often before i got this flashing stuff on my desktop. I don’t know if its a virus because the warning has some errors in it like
    “Your personal information can fall into in the third hands.” I was thinking it was a hoax. Maybe someone is just playing a prank on me. I don’t know.

     
  3.  
    Picked as best answer

    Ask your friends and family if they are playing a prank on you. If not, my guess is that your computer has a virus. Some viruses can actually disable antivirus software. Also, there are lots of fake AVG sites on the internet. So if you downloaded AVG from the internet, your antivirus might actually be the virus.

    Whenever your computer gets a virus, you should reinstall Windows and all of your software. Be sure to create backups of your important files. And of course, scan those backups for viruses BEFORE transferring them back to your computer.

    If you can afford to do so, I recommend that you replace AVG with a more robust program, such as Kaspersky Internet Security 2009.

    Keep me informed regarding your progress.

     
  4.  

    I asked and nobody is playing a trick on me. I was thinking that someone is controlling my computer. When i go to Display Properties I cant change the background. Its like the wallpaper is the flashing sign.
    Its locked. The first time i saw the flashing sign i tried to start task manager but it wouldn’t start. i thought that using the Task Manager i could end the procces but Task Manager didn’t start. My internet connection was blocked. i couldn’t even get internet. I managed to fix all that though. It was like someone was trying to keep me from getting help from an outside source. if you want to see the procces that are running i could take a picture of my desktop and you could see if something is not supposed to be running.

     
  5.  

    Hi Jose,

    Thanks for the additional info. I don’t need to see a screenshot from your computer. I strongly believe that my original diagnosis is correct; your computer has a virus.

    I recommend that you reinstall Windows plus all of your software. Be sure to create backups of your important files, and scan those backups for viruses BEFORE transferring them back to your computer. Be sure to scan your USB flash drives, memory cards, and other external devices as well.

    You should definitely do “hard resets” on all of your internet equipment (broadband modems, routers, etc). Consult the instructions that came with your equipment for more info.

    And since it seems AVG didn’t catch whichever virus has infected your computer, I recommend that you purchased a copy of Kaspersky Internet Security 2009. I strongly advise against Norton.

    PS: If you’re in the market for a new computer, you should consider switching to Mac OS X or Ubuntu Linux. Both of these are immune to most viruses/malware/adware.

     
  6.  

    I also want to know what is Pass Capture. It shows up on the screen?

     
  7.  

    Jose,

    A quick search of Google reveals that Pass Capture is a virus that tries to trick people into buying fake security software.

    In my opinion, we have confirmed that your computer has a virus! To destroy the virus, carefully follow the instructions from my previous post.

     
  8.  

    Thank you for your help and i will do what you said.
    Thanks.