How come AOL keeps deleting my mail?

by on March 26, 2009

Q: My AOL mail keeps deleting all my email by itself, from the inbox, old mail, sent, deleted…from every folder. How can I stop this?


4 Responses to “How come AOL keeps deleting my mail?”
  1.  

    You welcome to try to complain to AOL about that, but I wouldn’t trust their service with anything.

    Do yourself a favor and switch to Google’s free e-mail service (gmail) https://www.google.com/accounts/NewAccount
    and send an e-mail to your contacts about the switch.

    You can also easily backup all your gmail with this: http://www.gmail-backup.com/

     
  2.  

    Thank you for your reply, but I can’t switch because I need my aol account to remain active, I need to see where all my emails are Disappearing…

     
  3.  

    It is my understanding that AOL only keeps emails for about a week. I found information in their help section at http://help.aol.com/help/microsites/search.do?cmd=displayKC&docType=kc&externalId=220913&sliceId=1&docTypeID=DT_AOLHOW_TO_1_1&dialogID=6237815&stateId=0%200%206257476 that might be useful for you. At the bottom they also have a link to “United Inbox Mail” that might also be helpful.

     
  4.  

    Thank you Matt for you reply, it is a very useful link, i already download it, but..here is the problem I am having, if I can’t check the mail in aol on the day it is sent, it vanish, even the mail i sent, the other day they vanish from sent folder, the same as recently deleted, it is driving me crasy, so any help please…