How can I fix “Display driver igfx stopped responding and has recovered” errors?

by on April 15, 2009

Q: I play World of Warcraft. I used to play it last year, quite frequently. Once in a while during gameplay the screen would freeze black but then things would resume as normal. This might happen once an hour. When I closed the game or minimized it the error bubble at the bottom on my screen would say “Display driver igfx stopped responding and has recovered”. Each time the screen goes black, that message will be there. So if it happens 5 times you have to close out that message five times.

Recently, I had taken a several month break from the game and just resumed yesterday. The freezing/black screen/igfx message is now occurring every 10 seconds. making it impossible to play without wishing I had a sledgehammer.

all the info i can find -

windows vista home premium – service pack 1 – 32 bit

2GB RAM

intel cpu – t2250 @ 1.73GHz

display driver (?) mobile intel 945GM express chipset family

dell inspiron e1705

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3 Responses to “How can I fix “Display driver igfx stopped responding and has recovered” errors?”
  1.  

    Try this:

    1. In Windows Vista, go Start Menu (blue circle in lower left) => Control Panel => Check for Updates (under Security) => Change Settings => put checkmarks next to “Include recommended updates…” and “Use Microsoft Update”. Single left-click on the OK button. This will return you to the original update window.

    2. Choose “Check for updates…” from the left side of the window. If potential updates are found, single left-click on “View available updates”. Mark all updates for installation, using checkmarks, then single left-click on Install. Restart your computer after all updates have been installed.

    If that fails, go to the Drivers and Downloads section of http://support.dell.com/ and then enter your computer’s Service Tag. This will allow you to download updates which have been designed specifically for your computer. Due to the nature of your problem, I recommend that you install BIOS and graphics updates. Restart your computer after installing each of these updates.

    Lastly, run http://www.ccleaner.com/ (all tools) and http://www.defraggler.com/ (all hard drives and/or partitions) to make your computer more stable and faster.

    Does this help?

     
  2.  

    Try downloading the latest drivers for your video card:
    http://www.intel.com/support/chipsets/sb/CS-022034.htm

    You also might find this thread on the WoW forums to be useful:

    http://forums.worldofwarcraft.com/thread.html?topicId=56115830&sid=1

     
  3.  
    Picked as best answer

    hey guys..thanks for your advice..in my uber freaked out stage, yesterday..i completely uninstalled and deleted my intel mediaaccelerator driver (not knowing exactly just what that would cause lol) ..and then managed to download and reinstall the driver from intels website…

    ..thus far…..EVERYTHING SEEMS OKAY!!
    :o D
    the game has had ZERO issues (aside from blizzards own crap)

    anyway..thanks again!