How come I cannot use run or restore?

by on July 4, 2009

Q: I recently switched from cable to DSL. I have three computers. This PC is older with 11g hard drive. I installed free AVG virus program scan found 6 infections. Now I can’t access things like “RUN”, “RESTORE”, or windows update. I can access the Internet. Also the email page on ATT inbox page is so huge only a few letters show. I have lost my Windows XP disc. Should I run Restore from the CC program I just downloaded?