Comments on: How come I cannot connect to the Internet via my Verizon modem? http://www.askageek.com/2009/08/17/how-come-i-cannot-connect-to-the-internet-via-my-verizon-modem/ Where Geeks Answer Your Computer and Tech Questions! Fri, 12 Mar 2010 03:24:28 -0500 http://wordpress.org/?v=abc hourly 1 By: Mark http://www.askageek.com/2009/08/17/how-come-i-cannot-connect-to-the-internet-via-my-verizon-modem/comment-page-1/#comment-9691 Mark Mon, 17 Aug 2009 13:23:09 +0000 http://www.askageek.com/?p=4104#comment-9691 - Try unplugging the power from your verizon modem and your netgear router, and plugged them back in after a few seconds. - Check the lights on the DSL modem to make sure it's connecting correctly. - Try using the internet again. If that doesn't work - Shutdown your laptop, connect it directly to the Verizon modem, and turn on your PC. - If you're still unable to connect to the internet, there is probably a problem with your DSL internet connection and you'll need to contact Verizon for further support. - Try unplugging the power from your verizon modem and your netgear router, and plugged them back in after a few seconds.
- Check the lights on the DSL modem to make sure it’s connecting correctly.
- Try using the internet again.

If that doesn’t work
- Shutdown your laptop, connect it directly to the Verizon modem, and turn on your PC.
- If you’re still unable to connect to the internet, there is probably a problem with your DSL internet connection and you’ll need to contact Verizon for further support.

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