How come my CD drive wont work anymore after running defrag?

by on August 27, 2009

Q: My Dell PC has been running very slow for the past year. I have high speed Internet and I recently tried to clean up the hard drive using the clean-up/de-fragment application. It took off a ton of unnecessary files but my computer is still running very slow.

The computer takes along time to start up/re-boot and the fan speeds up as well. After the files were taken off the CD drive won’t start up, via the media player anymore. I ran a diagnostic, it tried to fix the CD drive problem but it did not work and it told me that it is disabled even though I restored all the files taken off via the recycle bin.

So I need help figuring out how come my computer is so slow and how I can go about solving my CD drive issues.