How come QuickBooks is not responding?

by on December 14, 2009

Q: QuickBooks isn’t responding. I did an “End Task”; other users have had to do the same to get out. I’ve tried to get back into it to see if the data file is ok, but I can’t even get to the login. The program just won’t respond. All my other programs work fine. It seems to be isolated to QuickBooks. Where do I begin? reinstall on each workstation? what about the server? (I’m not a computer idiot, but I’m not real network savvy. The data file we all work off of is on the server and everyone has the program installed locally.)


One Response to “How come QuickBooks is not responding?”
  1.  

    I suggest rebooting everything, including the server. Then see if one of you can access the Quickbooks data file you’re using. If you’re still having trouble consider contacting quickbooks for some help.