Internet Questions

How come I am having problems watching video on websites like ABC.com?

by on December 17, 2009

Q: I am having trouble using Move Media Player on websites such as ABC & CWTV – no video loads and it is just a blank space on the screen. I tried uninstalling and reinstalling, updated my Flash and Java, turned off my firewall/security and it is still not working. I finally get an error message from abc.com: “A connection problem has occurred. This may be caused by a network configuration problem on your computer. Please check your settings and try again.

Error Code:101”
My iTunes also will not connect to the iTunes store or do anything that requires a network connection, & also gives me an error message about not being connected to the internet.

My computer recently had a virus (The Antivirus System PRO virus) and it was after going through all the steps to get rid of that issue that these new issues started.

I am using Windows XP on a 2007 HP Desktop.

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4 Responses to “How come I am having problems watching video on websites like ABC.com?”
  1.  

    Do you have a link to the steps you followed to get rid of the virus?

     

    Mark (Uber Geek) says: on December 18, 2009 at 8:22 am

  2. cweiler (Newbie) says: on December 19, 2009 at 5:23 am

  3.  
    Picked as best answer

    Try going back to that LAN Settings screen, make sure everything is unchecked, except for auto detect settings, and give that a shot and see if it helps.

    If you’re still having trouble take a look at the hosts file. c:\windows\system32\drivers\etc\hosts the only entry in here should be for localhost. If there is any other garbage in here consider deleting it or cut/pasting it to a separate text file if you find you need it later.

     

    Mark (Uber Geek) says: on December 19, 2009 at 9:43 am

  4.  

    the LAB settings thing totally worked. I didn’t even think to do that since the virus kept resetting it to the default settings. Amazing, thank you!!

     

    cweiler (Newbie) says: on December 20, 2009 at 3:01 am