Personal Computers Questions

How come I cannot access the Internet after reformatting my computer?

by on March 3, 2010

Q: I have recently done a reformat. I have installed Windows XP. In doing so I am no longer able to connect to the net. My wireless is installed and I am sending packets but not receiving any.

I have both Internet Explorer and Firefox. When I choose to connect it goes to the server not found screen. When I did an ipconfig I have no DNS suffix or Default Gateway. I hope the info I have given helps. How do I get back on the Internet?

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One Response to “How come I cannot access the Internet after reformatting my computer?”
  1.  

    To start off follow this troubleshooting guide from Microsoft: http://support.microsoft.com/kb/870702 and let us know how it goes.

     

    Mark (Uber Geek) says: on March 3, 2010 at 5:24 pm