How can I access the BIOS on my Toshiba laptop that wont make it past the welcome screen?

by on May 12, 2010

Q: I have a Toshiba P20 laptop that has just stopped working on me. I was playing Snood, when the computer screen froze. I could not access the task manager, so I shut the computer down manually. When I turned the power back on, all I got was a blank screen. None of the indicator lights for the HDD flashed, and it will not even boot to the Toshiba welcome screen. I’m hoping there is some way to access the BIOS, but I can’t seem to find it. I’ve tried using ESC/F2, but that does nothing either.

Also, I have turned the computer off several times and left it for a while, but again, once the power is turned on, there is no welcome screen and no way to access the BIOS. I’ve also tried removing the HDD and trying to start it up that way, but to no avail.

4 Responses to “How can I access the BIOS on my Toshiba laptop that wont make it past the welcome screen?”

    Disconnect the Power Cable
    Remove the Battery
    Hold down the power button for 35 seconds
    Plug the power cable back in (no battery)
    Attempt to boot the computer


    Thanks for the suggestion, but I tried it several times, and still nothing…


    Since none of these standard troubleshooting steps have helped, there may be a serious hardware problem. You should take your laptop to a professional for service or consider purchasing a replacement since this laptop model is about 6 years ago.


    Yeah, I was hoping against hope that it wasn’t the motherboard, but all signs point to that as the culprit. I do have a new laptop, this one I had donated to a theatre I’m working at, and now I feel I should cough up another one to replace it. Thanks for the help, everyone. Geeks RULE!!!