How come I cannot get on the Internet when I connect to my Belkin wireless router?

by on May 19, 2010

Q: I am trying to connect my Toshiba Satellite A75-S2112 laptop to the shared Belkin wireless router we have at home. I was getting Windows was unable to find a certificate to log you on to the network. I followed instructions in your Belkin Troubleshooting section. I now am “connected” to the Belkin-54g Network. But when I open the internet browser I get the following message:
“Internet Explorer cannot display the webpage
What you can try:
Diagnose Connection Problems ”

I was told to turn off all Windows XP firewalls . So, I did. But I still cannot go to the internet and I am still getting :
“Internet Explorer cannot display the webpage
What you can try:
Diagnose Connection Problems ”

I can however go wirelessly to the internet by connecting to the Free City WiFi connection. But the signal is weak in my area and keeps on disconnecting.


One Response to “How come I cannot get on the Internet when I connect to my Belkin wireless router?”
  1.  

    To make sure, are other computers on the home network able to access the internet via the Belkin router?

    Have you tried accessing the same websites using your laptop?

    Also try:
    – Connecting the laptop directly to the router with an Ethernet cable
    – unhook the router and plug the laptop directly into the cable/dsl/whatever modem via Ethernet