How come my computer shut down unexpectedly?

by on August 15, 2010

Q: My computer shut down. It says;
Stop: c000021a {fatal system error}
The windows logon process system process terminated unexpectedly with a status of
0xc0000135 (0x00000000 0x00000000).
The system has been shut down.


2 Responses to “How come my computer shut down unexpectedly?”
  1.  

    I have windows XP. Each time I try to boot up, even with safe mode or any mode, I get the above sign. Is there a solution to this problem? Does someone know exactly what the above sign is telling me?

     
  2.  

    Your best option here to get things running again is to do an operating system reinstall.

    See this guide for how to get your important files off the computer: http://bit.ly/cczV8p