How come my webcam will not work on my computer but will work on other computers?

by on August 22, 2010

Q: I just bought a genius webcam messenger 310. I installed drivers with the attached CD but after using the camera for less than a minute it freezes the PC. I’ve tried with all drivers and keeps doing the same, with all software (messenger, skype, from control panel, etc.) I have windows xp, 1GB RAM. Is it possible to be a conflict with PCs display adapter or something like that? I’ve tried a different camera on the same PC and it works perfect.


One Response to “How come my webcam will not work on my computer but will work on other computers?”
  1.  

    The problem is with either the camera itself or its drivers.

    I suggest you either return it, or contact the company for technical/warranty support.