How come my Toshiba laptop can play CD and DVDs but the restore CD does not work?

by on August 27, 2010

Q: My Toshiba a305-s6848 will play CD and DVD dics but does not recognize the restore CD. How come it wont recognize the restore CD?


One Response to “How come my Toshiba laptop can play CD and DVDs but the restore CD does not work?”
  1.  

    Look at the bottom side of the restore CD and see if it is dirty or has scratches.

    Here are some tips on how to clean a disk: http://www.wikihow.com/Fix-a-Scratched-CD

    If the disk has been sitting pretty in a case untouched you should contact Toshiba for a replacement.