How come everything on my laptop freezes once the Windows 7 welcome screen appears?

by on August 28, 2010

Q: My laptop will turn on but once the Window 7 welcome screen comes up the mouse and whole computer freeze. What can I do?


One Response to “How come everything on my laptop freezes once the Windows 7 welcome screen appears?”
  1.  

    When the computer starts you will see your computer’s hardware being listed. When you see this information start to gently tap the F8 key on your keyboard repeatedly until you are presented with the Windows 7 Advanced Boot Options screen.

    Try selecting ‘Repair your computer’ and us the options here to restore to a previous good configuration.