Personal Computers Questions

How come my sidebar gadgets will not work after removing a trojan?

by on November 1, 2010

Q: I’m having an odd problem with my Windows 7 Sidebar. I recently had a trojan virus that I was able to delete successfully from my computer, but now I can’t do anything with my sidebar. When I click on one of the gadgets to bring it up, all I get is a little white box. I’ve tried deleting all the gadgets and reinstalling them, but to no avail. Any ideas?

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4 Responses to “How come my sidebar gadgets will not work after removing a trojan?”
  1.  

    You may check if you face the same issue in different user account or new administrator account. You may create a new user account on your computer and then check.
    Create a new user account-
    http://windows.microsoft.com/en-us/Windows7/Create-a-user-account

    If you do not face the same issue in a new user account then you may refer the below link and use the steps provided to fix a corrupted user profile –
    http://windows.microsoft.com/en-US/Windows7/Fix-a-corrupted-user-profile

     

    Mark (Uber Geek) says: on November 1, 2010 at 1:27 pm

  2.  
    Picked as best answer

    Thanks for the info. Luckily, everything came back when I loaded a restore point. Still not exactly sure what happened, but I’ll make a note of the above article if it should happen again…

     

    Paulbc (Newbie) says: on November 1, 2010 at 6:37 pm

  3.  

    Great. Just to be safe you might want to run a full anti-virus scan on your computer, just to make sure that the restore point doesn’t have the infection!

     

    Mark (Uber Geek) says: on November 1, 2010 at 6:46 pm

  4.  

    That’s an excellent idea. I found the original virus files with Malwarebytes, so I think I try that again. Funny though, that when it first installed it wasn’t found by my McAfee..
    Anyway, thanks again.

     

    Paulbc (Newbie) says: on November 1, 2010 at 7:39 pm