How come when I click on my Outlook icon sometimes it wont open?

by on January 26, 2011

Q: I have Office 2007 running on Windows XP. I use Outlook as main email and many times program fails to respond when I double click icon on desktop, and many times it freezes when I move from email to calendar or make changes to calendar. When this happens the only way to fix is a restart and hope the icon on desktop is functional. The problem started a couple weeks ago, and the only recent change to computer was purchase of Kaspersky Internet Security. What can I do to restore normal and efficient function of Outlook?


One Response to “How come when I click on my Outlook icon sometimes it wont open?”
  1.  
    Picked as best answer

    I would first suggest you try completely uninstalling Kaspersky, rebooting the computer and see if that resolves your problem.