How come I can connect to my WiFi but not to the internet?

by on April 15, 2011

Q: My WiFi works it pickups internet and when I try to log on the internet it doesn’t allow me. I haven’t done anything yet. Do to the fact don’t know what to do but can you help me?


One Response to “How come I can connect to my WiFi but not to the internet?”
  1.  

    Does your internet connection work when you plug your computer directly into your cable/dsl modem?

    The basic troubleshooting steps here are to use the process of elimination, find the simplest configuration that works and then keep adding stuff on and find out where it breaks. You could have a problem with your ISP, your router, your computer, your modem, etc.

    Try some stuff out, and please provide as much detail as possible. Thanks!