Do I need to reinstall the router software on my computer if I replaced a defective router with the same kind of router?

by on April 27, 2011

Q: We installed a new wireless router at our office which was defective. It is a Netgear N600 WNDR3700 installed on three network computers which are Gateway One desktop computers. The router was defective and has been returned. I need to plug up the new router, which is the exact same thing.
Do I need to uninstall and reinstall the router software? Or can I just plug in the new unit since it is exactly the same?


2 Responses to “Do I need to reinstall the router software on my computer if I replaced a defective router with the same kind of router?”
  1.  
    Picked as best answer

    For best results I would suggest uninstalling the software from the old router, and then following the setup instructions with the new router exactly to ensure that it gets programmed with all your new settings correctly.

     
  2.  

    Thank you Mark! We did all of that but had the same issues out of that Netgear router. Maybe something we are running is not compatible with Netgear (the customer service for the company is terrible & we couldn’t find the root of the issues). We returned it again and got the Lynksis E4200, everything was smooth installing and seems to be running how we expect. The Lynksis E4200 was so easy to install and set up the network + devices, I was amazed and highly recommend. We thought the higher speed of the Netgear would give us better service but it was nothing but problems, we should have stuck with trusty Lynksis/Cisco!! Thank you for your reply! Have a wonderful day!