Personal Computers Questions

How do I get windows recovery off my computer?

by on April 30, 2011

Q: How do I get “windows recovery” off my computer?
My desktop icons have disappeared – all programs can no longer be accessed from the start button – get constant alerts and warnings that my PC is at risk – hardware problems are mentioned – pc shuts down and restarts – can no longer view my data and get advised to purchased the advanced module of windows recovery which I believe to be a real scam.

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One Response to “How do I get windows recovery off my computer?”
  1.  
    Picked as best answer

    Sounds like a pretty bad infection. Follow the steps below and that should be able to help you out.

    Go to: http://www.review-buddy.com/spyware-removers/remove-windows-recovery-virus-windows-recovery-removal.html

    Scroll down to how to remove manually and follow those steps. Make sure you are not actively connected to the internet as well.

    Then once those steps are completed download malware bytes anti malware for free and run a full system scan. If there are any remaining threats they should be removed.

    If you are not comfortable with any of these steps please seek profession support. Deleting the wrong files can potentially make your PC unresponsive.

    Please let me know the outcome, I may also be able to provide additional support if needed.

     

    jselden73 (Uber Geek) says: on April 30, 2011 at 9:48 am