Will using an internal modem be less problematic than using a USB modem?

by on June 2, 2011

Q: My folks have a new computer with Windows 7. Where they live only has Dial Up access or Satellite. They do not use the computer for any purpose other than email and processing pictures and surfing the internet. They don’t do downloads, uploads or gaming so all they need is dial up.
Can I install a V-90 56K modem and will it be compatible? We’ve tried the external USB modems and they are a pain in the BUT and don’t always work or disconnect or reconnect and it’s been a hassle…trying to figure out how to fix the problem.

2 Responses to “Will using an internal modem be less problematic than using a USB modem?”

    You can try installing an internal modem. Just make sure that it has drivers available from windows 7 (XP or Vista drivers may work but not guaranteed)

    USB modems are usually pretty solid running from my past experience, you may still have problems with an internal one as well.

    Picked as best answer

    There isn’t anything inherently better about an internal modem versus an external modem.

    If you’re having trouble with the modem disconnecting here are a few things that might help:

    – Don’t use any phone line splitters
    – If at all possible use a new telephone cable and run it directly to the computer.

    If there is a lot of background noise on that phone line when making a phone call, that will cause problems with the modem as well.

    Here are some extra tips you might find useful: http://www.modemsite.com/56k/disconnects.asp