How do I restore my computer when a virus wont let me reload Windows?

by on June 23, 2011

Q: hi i got a virus and cant do anything to computer to fix ,wont let me reload windows from disk or get into safe mode to try sys restore???


One Response to “How do I restore my computer when a virus wont let me reload Windows?”
  1.  

    Are you sure you have a virus and haven’t experienced a hard drive failure?

    A virus can’t stop you from doing a full windows reload. You should be able to boot from the Windows Install CD and, from there, wipe the drive and reinstall windows. If you’re experiencing problems with that, I’d suggest using a harddrive diagnostic tool like seatools for DOS, available here: http://www.seagate.com/www/en-us/support/downloads/seatools