How can I get my data off my hard drive before sending my non working computer to Acer for repair?

by on November 12, 2011

Q: I have an all-in-one desktop (monitor and tower are one unit) and the computer will not boot anymore. Sending it to Acer for warranty work but want my data off the hard drive before I send it in. I can’t open the cover to remove the hard drive or the warranty is nullified. Is there any way to transfer the data from the hard drive without removing it on a computer that won’t boot?


One Response to “How can I get my data off my hard drive before sending my non working computer to Acer for repair?”
  1.  
    Picked as best answer

    Removing the harddrive would be the general procedure. I would talk to Acer again and mention this concern to them and see if you can work something out.

    In the future make sure your important data is backed up to an external or remote system such as http://www.crashplan.com/