How come some of my desktop icons have disappeared?

by on November 15, 2011

Q: hi, i have a samsung laptop running windows 7 home premium, recently as in about a month ago,
i shut down my laptop, i started it up the next morning and i found that some of my desktop icons have disappeared including the files within. I have used the command prompt to try and relocate them to no avail.
Is it possible that i may have a virus or a worm on my laptop as it happens quite often since then?

i have tried to do a virus scan with avast! but the scan comes out clean, and i today downloaded the clean up utility from this site, and it showed 6000+ problems, missing dll files, etc.

Could a problem on the os be the cause to the issue of my files disappearing?

Regards


6 Responses to “How come some of my desktop icons have disappeared?”
  1.  

    If you are missing all of them try this: http://www.ghacks.net/2010/01/12/fix-missing-desktop-icons-windows-7/

    What clean up utility did you try to run?

     
  2.  

    i used avast! free antivirus, and also used the disk defragmenter, haven’t used the disk cleanup utility.

     
  3.  

    The disk cleanup utility you probably downloaded from here was probably from an advertisement. I don’t have any control over those and can’t comment on if they are any good or not.

    I suggest not running whatever you downloaded.

     
  4.  

    oh yes that one in the advertisement was the one that detected all the missing dll files and other things, i didn’t buy it, i just ran the scan on it after i downloaded it before i posted my problem, it’s called pc cleaner from a website called pchelpsoft.com.
    I’ve uninstalled it on the pc after the scan and deleted the downloaded file. but my issue started before that, and not sure whether I’m sitting with a kind of worm or whether there is an issue with my operating system.

    I was wondering whether i should back up everything and re-install a fresh copy of windows 7 home premium and then maybe see if that fixes the matter?

     
  5.  

    If you’re willing to do the reinstall it would certainly give you a clean slate and should almost certainly take care of any issues you have.

     
  6.  

    Ok cool, i’ll do that. thank you.