How do I cancel my account?

by on November 26, 2011

Q: I am trying to track down to cancel my service to avoid paying a recurring monthly fee of $9.95. Can you help me out?

2 Responses to “How do I cancel my account?”

    Online vaults contact information is here

    If you are unable to get online vault to cancel service contact your credit card company.

    Picked as best answer

    Hi borisboris,

    If you have any questions or concerns regarding Online Vault, please do not hesitate to view our help section at or contact our support team at For account or billing inquiries call Customer Service for assistance. If you are calling from within the US, contact us toll-free at +1-866-688-1055 Mon. – Fri., 8:30 AM – 10:00 PM, Eastern Time. If you are calling from outside the US, please contact us at +1-561-948-2948.

    You can also cancel your account by logging in to your account at using your username and password that was sent to you in the Online Vault Order Confirmation email (be sure to check your spam folder as well in case it is not in your inbox).

    For more information, please visit

    Sincerely, Support