How come I cannot send or receive email on my Android based phone?

by on March 13, 2012

Q: are you available to help me with a problem right now? If not , now then when is best time EASTERN TIME? Smartphone motorola blur #520 Android 2.2.2 I suddenly stopped getting and sending email using MAILDROID app with OUTLOOK . With help of my domain host i was able to GET email now but cannot SEND.. Do you need all my server settings?
Pls list what you need.


One Response to “How come I cannot send or receive email on my Android based phone?”
  1.  
    Picked as best answer

    Hi dennissingsank,
    Do you know what kind of server configuration is setup on your phone? Pop3, IMAP, or Activesync? In most cases I would suggest verifying that your server credentials still are correct by logging in via a web browser if available. If everything still appears to be set correctly please remove the battery from your phone for approximately 30-45 seconds and then put it back in.
    Power your phone on and see if you are able to send/receive.
    If you still cannot send/receive please let me know if you are receiving any errors and what they are.