Personal Computers Questions

How do I stop webroot from putting an icon on my desktop?

by on March 13, 2012

Q: Whenever I restart or turn off (then on) my computer, my Webroot software automaticallly puts up an icon on my desktop. So I always have to delete it and put it into my recycling bin (I don’t want a crowded desktop). How do I change Webroot’s settings so that the Webroot icon will no longer show up on my desktop? Thank you so much!

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4 Responses to “How do I stop webroot from putting an icon on my desktop?”
  1.  

    I don’t see anyone else talking about this problem, I’d suggest you do the following:

    1. Make sure Webroot is fully up to date
    2. If you’re still having a problem, open a support ticket with Webroot http://www.webroot.com/En_US/support-wsa-products.html

     

    Mark (Uber Geek) says: on March 13, 2012 at 8:58 am

  2.  
    Picked as best answer

    Hi,

    You can stop the icon from appearing on your desktop by opening the main SecureAnywhere UI, select the “Settings” link on the left side and then remove the check next to “Show a Webroot icon on the Desktop” and then click the “Save All” button.

    Hope this helps.

    Thanks,

    Greg Davis
    Webroot Support Team

     

    GregDavis Webroot (Newbie) says: on March 13, 2012 at 3:21 pm

    •  

      Thank you very much! 🙂

       

      Redd Vision (Newbie) says: on March 13, 2012 at 11:27 pm

  3.  

    Hi Newbie,

    You are very welcome and I’m glad I could help you out.. As a Webroot customer, I would strongly encourage you to join the Webroot Community where you can participate and learn about “everything security” and how Webroot products keep you protected. http://community.webroot.com/

    Thanks,
    Greg

    Greg Davis
    Webroot Support

     

    GregDavis Webroot (Newbie) says: on March 14, 2012 at 2:48 pm