How come I get a message saying my BD-Rom is not working even after updating the driver?

by on August 14, 2012

Q: Tune Up Utilities says my BD-Rom device is not working properly. Then I try to update my device. It says updated. But there is an “!” mark next to it on device manager. I don’t know what to do. Help!

hp BD ROM BC-5501H


One Response to “How come I get a message saying my BD-Rom is not working even after updating the driver?”
  1.  

    Right click on the device with the “!”, and click properties. There should be some error information displayed there. Punch the error message you see into Google for some troubleshooting suggestions.