How come my external hard drive does not show up on my computer after I dropped it while in use?

by on September 14, 2012

Q: My external hard drive fell while I was using it. Now when I connect it to computer, its icon is not displayed, whereas light on ext hard drive is on. And I am not able to use it.


One Response to “How come my external hard drive does not show up on my computer after I dropped it while in use?”
  1.  
    Picked as best answer

    If the external HDD was dropped it is more than likely damaged. The light may come on confirming that there is power to the device but if the drive itself is damaged it will probably not show up as a drive.

    Does the drive seem like is it spinning inside the case? Does it make any kind of noises while powering on?
    Does the PC detect the drive and then immediately dissappear?

    You can try to plug it into a different PC and see if it comes up. If you have important data on the drive you may need to send it out to be repaired.