How do I figure out what is causing my computer to give me a blue screen error?

by on October 17, 2012

Q: Hey y’all… I have been experiencing the BSOD…..
I have ran an analysis of past crash dumps on WhoCrashed….. and here are the results…

windows version: Windows 7 Service Pack 1, 6.1, build: 7601
windows dir: C:\\Windows
CPU: GenuineIntel Intel(R) Core(TM) i5-3210M CPU @ 2.50GHz Intel586, level: 6
4 logical processors, active mask: 15
RAM: 8487497728 total
VM: 2147352576, free: 1920577536

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Crash Dump Analysis
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Crash dump directory: C:\\Windows\\Minidump

Crash dumps are enabled on your computer.

On Mon 10/15/2012 5:06:43 AM GMT your computer crashed
crash dump file: C:\\Windows\\memory.dmp
This was probably caused by the following module: Unknown ()
Bugcheck code: 0xD1 (0x10, 0x2, 0x0, 0xFFFFF880068F9F4B)
Error: DRIVER_IRQL_NOT_LESS_OR_EQUAL
Bug check description: This indicates that a kernel-mode driver attempted to access pageable memory at a process IRQL that was too high.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: Unknown .
Google query: Unknown DRIVER_IRQL_NOT_LESS_OR_EQUAL

Thanks, I appreciate any help given..


One Response to “How do I figure out what is causing my computer to give me a blue screen error?”
  1.  

    This is probably a problem with a driver for one of your devices.

    All I can suggest from this is make sure windows is up to date, and also update all your device drivers.

    If you still require assistance you can e-mail me your memory.dmp file to mark(at)askageek.com