How come I can only connect to the Internet if I restart my computer?

by on January 22, 2013

Q: My computer, when booted up from being off, will not connect to the internet. It says “available” but will not connect to the internet. It will not even look for a wireless network. When I looked at my Network Adapter Driver it said “no drivers installed for this device” HERES WHERE IT GETS WEIRD. When i click “restart” it will restart normally and will be all fine. It will connect to the wifi, it will have drivers, everything works. But as soon as I turn it off again, completely off, it does it again when i start back up. How can i fix this to where I wont have to restart everytime? I have a HP Pavillion DV6 and it is running Windows 8 Pro.


3 Responses to “How come I can only connect to the Internet if I restart my computer?”
  1.  

    I would start by going to HP’s website and verifying that you have the latest version of your network driver installed. If you do not, I would recommend to install the latest driver version. and test to see if that fixes the issue. If it does not let me know and we can further troubleshoot.

     
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      Nope, not the problem. I checked, through device manager and the Broadcom website. Sorry. If it helps, I have a Broadcom 802.11n Network Adapter.

       
  2.  

    Frankies – Try to check HP’s website as well. Sometimes they will have a driver that is specificially tailored to their systems before Broadcom will. Also, I’ve had luck in the past with installing the latest driver from windows update. Does windows update have an updated driver for your Ethernet card?