How can I figure out what virus I have and how to get rid of it when my computer boots it has a black screen with white lettering?

by on February 12, 2013

Q: My laptop has a virus! I turn on the computer I receive a black screen with white lettering running across… Eeek.

How can I trouble shoot this issue?

Recently, I followed the Desktop Icons and Taskbar Disappering instructions and it worked liked a charm. I feel so grateful.


One Response to “How can I figure out what virus I have and how to get rid of it when my computer boots it has a black screen with white lettering?”
  1.  
    Picked as best answer

    Not necessarily a virus. Generally, viruses don’t prevent a computer from working. If they do, they can’t spread!

    I need some more detail about this “white lettering”.

    Please upload some pictures or a video if appropriate of what’s going on with your laptop. You can post the links here and we’ll take a look.