How come I get errors on my computer when I try to watch videos on abc.com?

by on March 5, 2013

Q: I have a dell home computer. Recently I’ve been getting error messages when trying to watch abc.com. It won’t load the video. The error message reads “this may be a configuration problem with your computer. ” I have been able to watch abc.com for months and now all of a sudden I can’t. Any help would be appreciated.


One Response to “How come I get errors on my computer when I try to watch videos on abc.com?”
  1.  

    Hey Caro,
    Try using a different browser such as Google Chrome. http://www.google.com/chrome. It seems that the flash on the page isn’t loading for some reason.

    If google chrome does not work for you, Has your computer had any viruses recently? Try to download Adobe flash player. http://get.adobe.com/flashplayer/ << Go there to download and install. You should visit that link within Internet Explorer.

    Let me know how you make out with the above suggestions.

    Fletcha