How do I get my Samsung laptop working again after it shutdown during the middle of a reinstall of Windows 7?

by on April 13, 2013

Q: Hello,
I have a samsung series 7 chronos running on a windows 7 operating system. I had some issues with it so I restored it. However, instead of restoring it, I just re-installed windows 7 and the laptop shut down mid-install. Ever since then I’ve been getting this black screen that says BOOTMGR missing ctrl+alt+dlt to reboot. I’ve tried command prompt to use bootrec /Rebuild bcd etc… and all i get is these characters in Japanese/Chinese? please help as I do not want to take it to Best Buy, I really think it can be fixed by myself.
I also tried using the windows 7 dvd restoration disk with no success.

2 Responses to “How do I get my Samsung laptop working again after it shutdown during the middle of a reinstall of Windows 7?”
    Picked as best answer

    Hey Jsquared,
    Sounds like the installation has corrupted important system files. To fix this you’re going to need to do another fresh install. To do the fresh install you will need to boot to the DVD. This option appears to be disabled by default. I found a procedure below to do this.

    The CD is not offered as a boot option because Secure Boot is enabled. Before you can boot from a CD, you must do the following:

    1. Upon powering on the laptop, press F10
    2. Select the option to modify the BIOS settings
    3. Go to the Boot Options screen
    4. Set Secure Boot to Disabled
    5. Set BIOS mode to UEFI and Legacy
    6. Save settings and reboot
    When the Samsung screen comes up again, press F10
    Now when you try to select a boot device, the optical drive will be listed. You will want to boot to that and follow the on screen instructions.

    Instructions were found –

    If you do not have any important data on your drive you will want to format the drive and do a fresh install. Also, make sure that your laptop is plugged in during this process.
    Let me know how it goes.



      thanks for your reply!
      I tried doing what you suggested however, when i press F10 without inserting the CD I am prompted to the BOOTMGR is missing screen. But when I press F2 it takes me to PheonixSecure Core Tiano Setup (a turquoise and blue screen) and I see the options for the UEFI and Legacy, but I do not see the option to disable the Secure Boot. Should I just enable them on this screen?
      I forgot to add, I can boot from the CD and install, however when i do a clean install, it stops at the end of “Copying FIles 98%” and i get a message that it cannot complete the installation