What does it mean when I get Error 137 net::ERR_NAME_RESOLUTION_FAILED?

by on May 7, 2013

Q: What does this mean and how do I fix it?
Error 137 (net::ERR_NAME_RESOLUTION_FAILED): Unknown error.

2 Responses to “What does it mean when I get Error 137 net::ERR_NAME_RESOLUTION_FAILED?”
    Picked as best answer

    This seems like an issue where your computer cannot properly resolve DNS queries or the domain/webpage that you’re trying to access does not have a DNS “A” record to resolve to.

    Lets try the following….

    1. Open a command prompt (Start > Run > “CMD” (no quotes) and hit enter.
    2. within the command prompt type “Ping http://www.google.com” it should say something along the lines of “pinging http://www.google.com″ (there should be a different set of numbers, I typed these as an example).
    3. If that is successful and you get successful reply’s lets try to type the domain that you’re trying to access. For instance if it is for Askageek it would be “ping askageek.com” or you can put the www’s so “ping http://www.askageek.com“.
    4. You should get a response similiar to the google response but with different numbers.

    Let me know if the above are successful and we can continue troubleshooting from there.



    Make sure you’re internet connection is stable and isn’t dropping out. You can also try switching to Google’s public DNS https://developers.google.com/speed/public-dns/