How come my laptop running Windows 7 will not shutdown?

by on June 18, 2013

Q: why wont my laptop windows 7 shut down? I make sure all programs are turned off, click on the start menu, click on the shut down button, and nothing happens??


2 Responses to “How come my laptop running Windows 7 will not shutdown?”
  1.  

    There are a few steps to troubleshoot this properly.

    1. shutdown from command line:
    a. Press start button and type cmd, right click and run as administrator
    b. Type shutdown -f press enter.

    PC should be forced to shutdown now. If it shuts down there is a process hanging it up.

    You can follow this guide to find out more info on shutting it down
    http://www.thewindowsclub.com/windows-will-not-shut-down

    If you still need help please let me know.

    Thanks,
    J

     
  2.  

    Thank you, that was a big help.