Q: why wont my laptop windows 7 shut down? I make sure all programs are turned off, click on the start menu, click on the shut down button, and nothing happens??
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There are a few steps to troubleshoot this properly.
1. shutdown from command line:
a. Press start button and type cmd, right click and run as administrator
b. Type shutdown -f press enter.
PC should be forced to shutdown now. If it shuts down there is a process hanging it up.
You can follow this guide to find out more info on shutting it down
If you still need help please let me know.
jselden73 (Uber Geek) says: on June 18, 2013 at 11:57 am
Thank you, that was a big help.
Scooby (Newbie) says: on July 24, 2013 at 1:53 pm