Q: I recently had to have my laptop fixed after it went wrong. I am on windows vista, and have norton 360 which had to be renewed once my laptop was fixed. This of course meant all my songs and pictures etc were all deleted. These files should have been backed up with Norton, so i was wondering, how do i get my files back?? please help 
Q: I just downloaded Registry Patrol and I want to know if Norton Anti Virus comes with it? In reading the information about Registry Patrol it appears to be included. Is this true and if so how to I activate it?
Q: For the last few weeks I’ve had problems with the google virus. It is opening new tabs on links and redirecting me to other sites namely fasttools and using search2.google.
It maybe unrelated but I since I used an SVHS cable to connect my computer to a TV my has been stuck on what appears to be something like 800 x 600. The problem is when I go into the display settings I get an error saying something about C:windows\system32\rundll32.exe.
I have norton antivirus running and it has quarantined a couple of trojans and I thought that would sort it out but no luck. I am still having the issues.
So my two issues are that my display is stuck at 800×600 and google seems to have hijacked my browser. I’m using firefox with noscript and adblock on a computer running Windows Vista. What can I do to solve these problems?
Q: I have webroot spysweeper 6.1.0.128 and my subscription to Norton Internet security is about to expire. Do I need both? I am getting all these “world is coming to an end” messages from Norton. Also there are 2 products: NIS 2009 and Norton Antivirus 2009 – what is the difference and do I need either one?
Q: When I tried to compress my HP recovery drive I get the following error message: Invalid root in registry key HKLM\SOFTWARE\Hewlett-Packard\HPActiveSupport\HPLDR\Cpmpact†code 80070002
My operating system is Vista Home Premium 64-bit and my computer is an HP Pavilion entertainment Notebook.
I am also having the following problems:
1) My System restore will now only take me back 5 days, which is not far enough back. This happened after I backed up my registry when I was trying to fix iTunes (could not burn a disc in iTunes.)
2) I cannot do a disc cleanup, when my computer starts I get the error message “The procedure entrypint ARCON_GetConnectVersion could not be located in the dynamic link library ArcCon.dll.â€
3) My files will not back up to Norton online storage, and the option to burn them to disc is not shown, even after Norton was reinstalled with a newer version.
A: You should not alter or compress the contents of the HP recovery drive. Doing so could cause the recovery drive to malfunction. Here’s a quick procedure for using the recovery drive to restore your computer to its factory state: Read the rest of this entry »
Read Question HereQ: I have an HP Pavillion dv9000 laptop with Vista installed. I’ve been getting pop-ups that Windows Automatic Updates has stopped working, then the HP assistant (a toolbar type of thing on the desktop) stopped working, then the CaTrayLauncher stopped, and now Internet Explorer takes several attempts before it finally opens.
My Norton360 says everything is fine. What do you think is causing it? What can I do if it is a virus? I don’t use Vongo, can I delete it and the tray thing?
Q: I have Webroot Antivirus and Norton installed on my computer. Norton expired and I tried to renew it but as I was doing that Norton told me that I would have to uninstall Webroot. Webroot is also about to expire so I am wondering which antivirus program I should keep. Which antivirus program is the best right now?
A: Since antivirus programs stay running all the time to check files as you use them you only want to have one installed and running at a time. When you have more than one running at a time they could seriously degrade the performance of your computer. Read the rest of this entry »
Read Question HereQ: I’m running Windows XP on my Eee PC 1000he that I’ve had for about three months. I’ve had AVG the entire time and I’ve just installed Norton recently when I learned that it was free on my computer.
My computer is running is very slow and is acting up on multiple occasions. I run firefox rather than internet explorer. Other than the occasional torrent that I always scan before downloading, I don’t download anything. But, obviously somewhere along the line something slipped through. Read the rest of this entry »
Q: A vertical task bar has attached itself to a friend’s browser. It is on the right. It covers his scroll down slider and his mouse has no effect on it. There is a black icon of a bug that covers the X that closes it out. The techs at Norton say it’s not a virus or an infection but they could not remotely remove it. Rebooting doesn’t affect it. It doesn’t seem to do anything but be annoying. Any ideas?
Q: I have both Webroot AntiVirus and Norton installed on my computer. Norton expired and I tried to renew, but it told me that I would have to uninstall Webroot. Webroot is also about to expire. Which antivirus program should I keep? In other word, is one better than the other?
Read Answer Here