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How come my CD will not open? 

by on December 7, 2012

Q: I have a CD that will not open it is full how do i get it to open?


Will scanning or making a photocopy of a CD damage a CD? 

by on December 17, 2011

Q: Hi,
My daughter’s wedding photographer included CD’s with all photographs of the wedding as part of the package we purchased. There is a disclaimer on each of the 3 CD’s which allows us to print any pictures from the CD’s, at any retail printer. I loaded the photographs onto flash drives, and went to a retail store where photo printing is available, and they want to make a photocopy of the disclaimer, which is on the front of the CD. Will scanning/photocopying the CD’s compromise the files that are on them?


Is it possible to tell by looking at a CD or DVD when it was manufactured? 

by on October 6, 2011

Q: How can I find out off a DVD or CD disk when it was manufactured?


Is there virus software I can run from a CD or DVD on boot? 

by on October 6, 2011

Q: I have an old tower gateway with win 98. It caught a cold around 2000. We were in the process of moving so it went into storage and now I am trying to fix it. I do not have online. It boots. I want a virus scan and clean. Is there something I can burn to disc, put in, boot and it will scan and clean without deleting my files? I know I can just reinstall with my rescue disc but would prefer to just fix it. I have floppy and cd/dvd drives. I would also like to scan discs as I go in case the virus came from one. Thank-you! Thank-you! Thank-you!


How can you find out who made a CD or DVD? 

by on August 24, 2011

Q: I am a writer who is currently writing a new novel, and I need some help answering a bit of a strange question …

I’ve got this character (a detective) who comes across this DVD ROM in a murder investigation, and on it is some importance evidence. The thing is, he doesn’t know who made this DVD, but he does need to find out!

Now I know that most CDs and DVDs have a digital signature, and that somewhere on them they might even contain information about who manufactured them, but how does one get access to this information? I mean, how does one read this? Can anybody do it on their own PC, or does one need some kind of specialized equipment or software.

All I am looking for is for him to be able to read (find) enough info to lead him onto his next step: Say a date of manufacture, and a company name.

Any ideas?


How come my computer does not recognize my game CDs? 

by on August 13, 2011

Q: Hello; I’m trying to play a game on my computer, but when i put in my CD it simply does nothing. I even go into My Computer and click on my drive, and it says insert disk, when there is one in there. This happens for ALL disks i put in, so its not that the disk is dirty. is my hard drive broken? i can still access all my saved data on the computer..


Why does my laptop starting playing CD and DVD discs but then freezes? 

by on January 17, 2011

Q: My laptop will play a CD or DVD, but stop & freezes. It also make a revving noise.


How come I cannot burn a CD or DVD? 

by on May 23, 2010

Q: I am having a problem burning discs. I get the message if you are running via windows remote you might not be able to access drives for burning. I have three different burning programs and none will burn a CD or DVD.


How come I cannot access photos on a CD on my new laptop? 

by on November 26, 2009

Q: I accidentally reformatted a cd I was storing photos on. I was using it on my laptop with XP and then when I put it in my new laptop with vista it shows no photos but it shows the space is used. So they are there but I can’t see them. Someone said I didn’t burn them correctly. Are they gone or can I get them back somehow? Other cds can be viewed in the new laptop and I can see and add photos. I think the reformatting messed me up.


How come my computer plays commercials all by itself and all my files are getting corrupted? 

by on October 3, 2009

Q: My computer starts playing commercials and what sounds like a pirate broadcast all on its own. I unplug the cable and it still keeps going. Since this started I now have all kinds of corrupted files, the CD/DVD wont work, and I have tried to download stuff to fix it but everything is instantly corrupted. Do I have a virus or has someone hacked my computer?