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Do they make a program that will delete all personal files on a computer? 

by on April 28, 2013

Q: Hey!
I need program that when you’ll plug in your usb will go on computer and wait until computer is restarted 3 times and then programs permanently delets all personal files that are on computer (personal, users and its files and whats on external devices). I would be really thankfull if I could get it. Thanks.


How come my computer tells me I cannot move a file to the trash from my USB thumb drive because it cannot be deleted? 

by on March 2, 2013

Q: How do I delete files off a USB stick? I plugged my USB stick into my mac and I opened up the folder and dragged some things into the trash can. But then it says, “This can’t be moved to the trash because it cannot be deleted”.


How come I cannot delete files in My Documents on my computer running Windows 7? 

by on February 21, 2013

Q: Had this problem for a while. I cannot save or write or delete files and folders to My Documents on my user name in Windows 7. But if I put it anywhere else, it works fine. I actually get an access denied or administrator message when I try to do the above actions. I am pretty sure if I do a factory restore that will definitely do it but I do not have an external hard drive to offload my saved files. What do I need to do? If you need additional information, please ask.


How come I keep getting an error telling me I cannot delete a folder because it is in use? 

by on January 15, 2013

Q: Can’t delete a folder because it’s in use. I tried deleting it normally, then with a file shredder, and then I checked the processes going on in the folder using “Process explorer” and I found a process. When I tried to “close handle” on the process it failed to work, giving this message: “Error opening process: The handle is invalid.” How can I get rid of it, it’s taking up a lot of space?


Is there anyway to restore emails from AOL that the system deleted? 

by on April 6, 2012

Q: I didn’t use my AIM mailbox for a while and just saw all my emails were deleted by the system. Is there a way to restore them? I would even pay for this. Many thanks


How does deleting files free up memory on a computer? 

by on January 6, 2012

Q: How does deleting files free up memory on a computer?


How can I remove all my old files before selling my old computer? 

by on December 6, 2011

Q: My father wants to sell our old computer to buy a new one. The problem is I have some old photos I need erased permanently and I don’t have software to do it. What I did was cut out the photo and edit it away so only the edges remained, saved it and deleted it. The guy we’re selling to is tech savvy so I’m wondering if he could manage to get those pictures restored to their past image?
And if so can you explain how I can go along cleaning out the images?


How come I cannot access the Internet after deleting some items off my computer? 

by on November 14, 2011

Q: I deleted something from my computer , and now i can’t pull up the net.


How can I delete my whole hard drive? 

by on November 14, 2011

Q: how do I disable admin settings on a hard drive that is no longer in the laptop. i can open pics one at a time but would like to change/delete settings for whole drive


Do they make a program that will delete dupliate files from a computer? 

by on October 24, 2011

Q: HI. I want to find a program that will delete duplicate files from my hard drive. I’m thinking this might be difficult, as I have found the duplicates have numbered themselves (eg – jpgimage.2, jpgimage.3 etc..). Can you recommend a program that will scan and delete these files ? Am happy to pay for one that works.
Thanks for your time.