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Why does my computer not recoginize my new DVD burner? 

by on November 2, 2010

Q: I had to replace my DVD burner so I bought a new one and it is an IDE PATA. It is the right one I thought the computer would just recognize it and install it no such luck. What do I have to change in my set-up so it will work. I am running Windows XP.


How come my computer tells me that blank DVDs have no space on them? 

by on September 11, 2010

Q: Hi, with a brand new DVD in my burner drive, I am shown 0 free space and 0 used space. But with a brand new CD in the same drive, I see available free space and 0 used space.

I am trying to burn to the DVDs and can’t – I presume the burn failures are related to the zero/zero issue.

The zero/zero and burn failures happen with both DVD+R and DVD-R type discs.

I am using XP(Pro) SP3, fully updated. I’m stumped – any help would be appreciated. I hope I have explained the problem clearly.


How come I have problems when I burn movies on my computer? 

by on July 12, 2010

Q: When I burn a movie file on the computer I have problems with it freezing up or skipping near the end of the burn process. What can I do to fix problem?


How come my DVD burner is making marks on my DVDs when I burn a disc? 

by on April 18, 2010

Q: My CD/DVD drive is making some strange marks on my CD/DVD discs when writing. It look like line going from the center, a centimeter long, a millimeter thick. It is not a scratch rather as if it hasn’t been written on this small part. The discs work fine even pass verifying check, but still I burn a lot of discs, with important data. I wouldn’t want one day to wake up and see them all erased if you now what I mean . Has anyone the slightest idea what is going on? Should I continue to burn discs or replace my drive? It is only a year old.


How come the DVD burner in my laptop is not being detected as a DVD burner? 

by on December 28, 2009

Q: I bought a Toshiba laptop last year. I used the DVD burner several months ago to make a home video. Recently, I’ve tried to burn another DVD and get a pop-up saying that no burner is detected. I’ve had several other problems with this computer. Any suggestions?


SATA vs IDE for DVD burning 

by on August 30, 2009

Q: Should I use SATA drives or IDE drives if I want the best DVD burning performance?

A: IDE is the older technology that allows 2 disks per channel but it means that one drive is a master and one drive is a slave. Both the drives have to compete to pass their data on the channel. So if you wanted to burning in this setup the best way to do it is to have the hard drive you will be burning from on one channel as the master and the DVD burner on another channel as the master. This will make sure the data can get where it needs to go. Read the rest of this entry »

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Is it better to use IDE or SATA for buning DVDs? 

by on August 8, 2009

Q: I have Windows XP home running with a rock 775vm800 mother board, Pentium 4 processor, 80 GB hard drive with 1.5 GB ram. I want to add a DVD burner to the board. Is it best to go IDEĀ or SATA. The board will support up to 4 IDEĀ devices or 2 SATA. Which is the best setup for burning DVDs?

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How come I cannot get any software to burn a DVD? 

by on June 21, 2009

Q: My computer has started to act weird recently and I am far from computer savvy. I have windows vista home premium. When I place a blank DVD into the computer, the normal pop up comes up which asks me if I want to burn a DVD using windows, media player, or movie maker.

I proceed to the formatting stage but now all of a sudden it says that my DVD can not be formatted what so ever! I tried movie maker and windows media but they have different reasons why I can not burn my movie. It all has to be stemming from the same thing right? All of them have worked previously so that is why I am assuming that. Nvidia was recently removed from my computer somehow and maybe that has something to do with it? A after I shut down my computer they asked me to reinstall it and I did.


Can I install Roxio and Nero DVD writing software on the same computer without having conflicts? 

by on April 30, 2009

Q: I recently got a DVD writer for my older Presario laptop running Windows XP. The laptop already has Roxio on it and the new device came with Nero. I am wondering if can have both installed at the same time without conflict?

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How come my DVD burner drive stopped working? 

by on April 20, 2009

Q: I have a question about my CD-DVD rom. It was working fine until I was burning a DVD and had an disc writing error and it did not complete writing my disc. Since then my drive will not read any discs. I can hear it spinning and when I eject the disc drive ,the disc is in a diff. position then when i put it in, so I know its rotating.

I just replaced the drive not even last year with a lite-on CD and DVD burner because the gears stripped out of my original and hate to have to take it back in.

I had downloaded a couple of videos and that was what I was trying to put on the DVD’s. Could that have screwed up a program or messed my drive up?

I also downloaded a couple of programs like avsconverter and a few more converters but after my comp started doing this I uninstalled them and tried to even do a system restore but nothing works. Could the eye in my drive be dirty or getting hung up?

When I try to read the disc in my burning software it keeps saying the drive is busy and won’t read it. I have also tried to play different discs in other programs like opening the drive from my comp and it pops my the tray out and tells me to insert a disc and when i push it back in it freezes my program up and they say so and so’s not responding then I push the tray open and they work fine again.