Q: When placing digital camera disk into drive f, it says that drive f needs to be formatted. When trying to format it nothing happens. Whats wrong?
Q: I had plugged my flash drive into my computer but I cannot view any folders and the content inside those folders. I had a worm and trojan on the flash and I used an antivirus to clean it but I’m not sure if that’s the reason why I cannot access the folders. I had checked the memory on the flash and it confirms that the folders are there but i just can’t view it. Please help.
A: More than likely the virus that infected your flash drive created a new autorun.inf file. Antivirus software will kill the virus but they do not typically delete the autorun file because the file itself is not a virus. Make sure that the antivirus program found your computer and flash drive virus free before you perform these steps.
The steps below should assist you in deleting the autorun.inf file to fix your problem. Because the autorun.inf file is protected by Windows Operating system you will first have to unhide the file.
1. Open My Computer.
2. Select Tools > Folder Options.
3. Select the View tab.
4. Make sure that the Show hidden files and folder radio button is selected.
5. Uncheck the check box by Hide protected operating system files (recommended).
6. Click Ok.
7. Click Yes to the error message and you will be back at My Computer.
8. Right click on the drive icon from My Computer that you want to remove the autorun.inf file from.
9. Select Open.
10. Select the Browse button and choose to open it with the Explorer.exe file and click Ok.
11. The drive should now be displayed in Windows Explorer and you can delete the autorun.inf file and restart your computer and you should have access to your flash drive.
Q: How can I backup my laptop on my new memory stick?
A: First you need to connect your new memory stick to your laptop via USB. Your computer will recognize the memory stick and in most cases the stick will appear on your desktop. If it does not appear on your desktop then you will need to go into My Computer, and depending on what version of Windows you are running you either have My Computer on your desktop or you have to go into Start then select My Computer. Once you are at My Computer you should see a header that says Removable Drives and under that you will see your memory stick.
Now as for backing up your entire computer that will not be possible with a memory stick because your laptop holds much more information than your memory stick possibly could. You will need to figure out what items you would like to have copied over to your memory card. You will probably want to copy your documents in My Documents, which can usually be found from the Start menu. To start the process you will want to have two windows open. You will want the memory stick window open and the My Documents window open. From here drag the files in My Documents over to your memory stick to put them on there.
I hope this helps you out and that you are now able to backup your important documents.
