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How do I reset my D2 tablet so I can get back into it after being locked out? 

by on January 22, 2013

Q: Locked out of D2 tablet, how do I reset it


How come my computer started asking me for a username and password after changing ISPs? 

by on October 23, 2012

Q: I bought a computer from a friend who I am no longer in touch with. I switched from Shaw to TBayTel. I turned on the computer and it comes up ” Log on to Windowsxp”. Then it says “users name and password”. My question is how can I get into my computer and how would I delete this so it does not happen again?


Will my pictures and files be saved if I format my computer? 

by on July 11, 2012

Q: Will my laptop save my pics & notes ( from my notes under tools) if I have to reformat my comp. because I can’t remember my password to sighn in? I can’t use the password reset feature because I never set it up & didn’t realize you have to do that first,
I’m slowly learning about computers!
Also could you please let me know if I have any other options that do not cost $ (I’m temp. Laid off) and what does exactly get erased?


How do I log into my Sony Vaio computer if I forgot my password? 

by on June 28, 2012

Q: I forgot my password to my sony vaio cpmputer, and can’t log in, I tried safe mode but it still askes for a password, how can i log in?


How do I change the admin password on an old laptop that was given to me? 

by on June 19, 2012

Q: I have an old hand me down laptop. How do I access or change the administrator when I do not know the previous users password?

I can get on as the administrator but I would like to see what the previous user loaded on with his sign on.


How do I get back into my hotmail account after someone hacked it? 

by on April 17, 2012

Q: someone hacked my hotmail acct and I can not get back into it , what should I do


Is there anyway to open up a password protected Microsoft Word Document if you forgot the password? 

by on April 9, 2012

Q: Hey guys, someone sent me a Microsoft word document (.docx), but it’s password encrypted, and the password he sent me in a latter email is incorrect, is there a way to open the document by bypassing/removing the password?


How come I am unable to login to my yahoo or University of Phoenix account? 

by on March 26, 2012

Q: I can’t log into my yahoo account or the University of Phoenix account . I’m a full time student I need your help. Please


How come I do not get my autogenerated password in my email account? 

by on March 26, 2012

Q: Hello
Hope you can help me.
Earler this year my husband and i created an account on an adult site, for a bit of joint fun. This was ok for a while.
However, it has come to light that he was accessing this as a solo pursuit (whihc was against the rules we set!).
Anyway, much heartache later, he claimed to have deleted the account and says he is no longer doing this.
By way of checking, i have recently created two additional profiles (unknown to him) on this same site, and sent him emails, posing as another. The site tells me these were delivered.

The account is still active on the site, and I cannot log into it- I suspect he has changed the password.
1. I have emailed the provider with a password prompt, and the auto generated reply said it would send the prompt to our joint email account (generated for this site).

2. No (password) prompt emails from the provider have landed in the joint email account.
3. None of the ” auto forwarded” emails sent by my alias have landed in the joint account.
4. I have sent a ‘test’ email to the joint account from my work email- and it arrived. So our joint account is functioning.

My question- is it possible to have emails forwarded from a specific site (chat site) to another account, with out them appearing in the original account?
Could there be any other explanation for this occurance

Your reply is very much appreciated
PS I have no access to his computer, it is password protected and it would do me no good to ask him outright- he would lie again.
I have exhaisted my computer knowledge!!!!!


How can I access an SD card that I put a password on but forgot? 

by on March 19, 2012

Q: i had a nokia phone with a 1 GB micro SD card. I put a password on it and forgot it. Now neither my nokia opens the card nor does my computer. please help, i have memorable pictures in it which i can’t afford to lose.