Ask A Geek

Q: I recently used McAfee to clean up my computer ie. temp. files and stuff like that. I chose the “shredder” method for deletion. However, this time around my icons for MS Word, Excel, etc. disappeared. I can still access my current documents and can open new documents thru the existing ones, but I can’t find the icons to directly open a new file. How do I get them back?

Q: Is it ok to uninstall updates to windows defender? I have McAfee.

Q: I have the Malware virus “System Security” on my Windows XP. I have purchased Spyware Doctor & McAffe and I can’t get rid of the virus. How can I get rid of this virus?

Q: I am trying to run my McAfee but when I do this the box comes up blank. I tried to re-install the programs however now it is saying that Javascript is not working properly on this PC.W hat do I do now?