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What does it mean when my computer tells me Norton Confidential is unresponsive? 

by on December 18, 2012

Q: What does the error “Norton Confidnetial is unresponsive” mean and how do I resolve this.

I also get “Error 3048.3” but choose to ignore this as well.

Please assist.


How do I restore a norton ghost backup? 

by on November 15, 2011

Q: I’ve just created a copy of one laptop’s C: drive using Norton Ghost. I’ve stored this copy on an external drive, and want to “install” this drive as the C: drive on a different laptop. How do I do this?


How can I move my subscritpion to Norton from a computer that died to my new computer? 

by on July 18, 2011

Q: I have a subscription with Norton for 3 years but my laptop has died. I have a new laptop but am unsure where the disc is. Is there anyway that I can download Norton and pop in my activation code to get this onto my new laptop?


How come when I go to a Norton website it redirects me to a page that does not exist? 

by on May 25, 2011

Q: I am trying to install norton on my laptop. this is a “new” laptop (reconditioned). To install this subscription I am supposed to go to www.norton.com/yournetbook but when I type that address in my browser this comes up:

and no webpage comes up


What is a legitimate price for Norton Ink Adam in rupees? 

by on March 17, 2011

Q: Any word on Notion Ink Adam? I live in India, and would like to know legitimate price in rupees.


Is Data Protection antivirus as good as Norton? 

by on May 17, 2010

Q: How can I verify antivirus purchased on line is safe? I had a virus and this was one on the antivirus popup sites that I could get. I am worried that it is not as secure as Norton. It’s called Data Protection, a green shield with a check mark in the shield. It said a 30 day money back guarantee. I have since purchased Norton for my deskton. Should I cancel the Data Protection and switch to Norton?


How do I remove Norton so I can install Avast? 

by on May 14, 2010

Q: I just bought a new computer and I want to try avast but I need to get rid of Norton. I am not computer savvy. How do I delete it?


How come I cannot get on the Internet after stopping a Norton install? 

by on May 12, 2010

Q: Last night I started to download Norton 360 and decide I didn’t want to and just turn off the computer. It uninstalled the Norton I had on my computer. When I went back to the computer I can not connect to the Internet. I’m unsure what happened.

I tried to run the diagnostics and I got an error that says runtime was terminated unexpectedly contact your support team. How can I get the Internet back and do I re install my old Norton?


How do I change my Norton 2010 settings to allow LimeWire to connect to the Internet? 

by on February 16, 2010

Q: How do I change my Norton 2010 settings to allow LimeWire to connect to the Internet?


What’s the best product for internet security? 

by on February 10, 2010

Q: What’s my best option for internet security: Norton, Webroot, or a different product altogether?

Read Answer Here